What data do we collect and why?
We collect personal information about you when you use our website, contact us about products and services, or carry out transactions with us. We collect information that is necessary for the provision of sale administration of the products or services you are seeking, and for legal and regulatory purposes. We also collect and use your personal information where necessary to improve our services, our business processes, and to communicate with you.
We will never sell your data, and we will not send you communications about unrelated services without your consent.
What personal information do we collect from the people that visit our website?
When enquiring on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number.
When do we collect information?
We collect information from you when you fill out a form or enter information on our site. We also collect information over the phone and in person on some occasions.
How long do we keep your information for?
We’ll keep your personal information securely stored for as long as we need it to provide you with the services you want from us. We also keep it to comply with legal obligations – and to help us resolve any disputes that might come up.
As the reasons that we keep your personal information can vary – depending on what it is and what products or services you’re signed up to – we may need to keep certain details for longer than others.
In every case, we regularly reassess whether we need to hold your personal information. And anything that we don’t need anymore will be securely disposed of.
How do we use your information?
We may use the information we collect in the following ways:
- To respond to initial enquiries
- To keep a record of the sale you have made with us
- To administer a contest, promotion, survey or other site feature
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
At a basic level, cookies will:
- allow our website to work properly, and help keep it secure
- help us understand how people use the website
- make the site easier to use by remembering information that you’ve entered
- Improve your experience by showing you information that’s relevant to you.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off it will turn off some of the features of the site.
We use the Google Analytics cookies to compile data regarding user interactions functions as they relate to our website.
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
You can change your personal information:
• By emailing us
• By calling us